Review Rescue

Terms of service

Last updated: November 13, 2026. Draft only — not legal advice and not in force until this page is published.

The service

Review Rescue provides a one-time Google Business Profile setup for a small local business. The fee is $149 USD, paid once. There is no monthly plan and no automatic follow-up billing.

For that fee, we will, as far as Google allows and as far as you give us the facts and files we need:

• Help you claim or verify the Google Business Profile. You stay the owner.
• Correct hours, categories, contact details, and the business description so they match how the shop actually operates.
• Add photos you provide, or help you choose existing photos you already have the right to use.
• Deliver a print-ready QR card that points to your Google review link, a short email template you can send after a good visit, and a written before-and-after report.

Typical turnaround is about one week from the day we have payment, Manager access, and your materials. Google verification can add extra time. Those delays are outside our control. We will tell you if they happen and wait with you. The listing cannot be fully edited until Google approves verification, when verification is required.

What this service does not include

• We will not fake reviews, write reviews, or post reviews for you.
• We will not pay, gift, discount, or otherwise incentivize anyone to leave a review.
• We will not promise search rankings, a higher star rating, more traffic, or a set number of new reviews.
• We will not take ownership of your Google Business Profile, and we will not ask for your Google password.
• Ongoing monthly management, advertising, website design, and reputation monitoring are not included unless we later agree on separate work.

Your responsibilities

• Pay the $149 fee, or agree another written arrangement, before work begins.
• Add Review Rescue as a Manager on the Google Business Profile using Google's official invitation. Do not share your password, 2-step codes, or recovery email with us.
• Stay the owner of the profile. Do not transfer primary ownership to us.
• Send accurate hours, categories, contact details, a short description, and any photos you want used.
• Confirm you have the right to use those photos, including photos of staff or customers. Get permission where it is needed.
• Complete any Google verification step that only you can complete, such as a postcard, phone call, text, or video check at the business.

Access and ownership

You keep ownership of the Google Business Profile, your photos, and the deliverables we create for you (the QR card, the email template, and the report). We use Manager access only to do the work you hired us for. When the work is done, you may remove our access at any time from Google's People and access settings.

Support

Questions and support are by email only, at hello@reviewrescueutah.com. We do not make sales calls. We reply within one business day, Monday through Friday, Mountain Time, excluding U.S. federal holidays. Messages received after hours are answered the next business day.

Refunds

Refunds are described in the refund policy. In short: you get a full refund if we have not started work or we cannot get access to the profile. After delivery, if you are not satisfied within 14 days, we fix the work at no charge, or refund the fee if we cannot make it right. Google verification delays are outside our control.

Limitation of liability

Google, not Review Rescue, controls verification, listing display, reviews, and search results. We are not responsible for Google's decisions, delays, or policy changes, or for reviews that customers do or do not write. To the extent the law allows, our liability for this service is limited to the $149 you paid us.

Changes and contact

This is a draft. It is not in force until this page is published. If we later change a published version, we will update the date on this page.

Review Rescue, 2736 E Red Cliffs Dr #5, St. George, UT 84790. Email: hello@reviewrescueutah.com.